At Retail Innovation Group, we help businesses navigate their way through their technology landscape, looking for efficiency gains and cost reduction.

Our diverse group of Retail IT experts have the qualifications, credentials and commitment to ensure that every client receives the outcomes they are looking for – and ones they didn’t realise were possible.

Our end-to-end product suite will provide you with a competitive advantage over the competition and take your retail experience to the next level.

In the rapidly changing world of business IT, we’re here to help your organisation with managed IT services (Helpdesk) and the integration of cloud-based infrastructure – here when you need us, wherever you need us.

Our consultant team can provide custom software development, set-up business analytics & KPI dashboards, or loyalty & rewards programs that keep your customers coming back. We are the cost-effective way to grow your business and address your technology requirements.

Let RIGA help you take control of your IT costs and develop a competitive advantage through technology and innovation and “Put some RIGA around IT”

JOURNEY

Provides customers with real-time driver tracking and updates, allowing them to instantly see the status of their delivery or service provider on Maps – just like Uber or Domino’s. Save your customer time and ensure they are available to receive your service and/or products.

DISCOVER

We work with your business to ascertain your needs and implement a plan that reduces costs and brings efficiency gains and growth.

After an initial assessment and discussion, we provide you with a plan and guidance towards the best approach and the smartest investment for the long-term future of your business. Solve issues, overhaul outdated processes & systems and take action to mitigate your exposure to risk.

INQUIRE

Working with you to bring together your existing data sources and implement enterprise management solutions that will streamline and integrate your IT systems and processes. The INQUIRE suite of products collects, stores and translates data and simplifies your day-to-day operations. From procurement to production the product provides insight into costs and performance to give you real, actionable insights.

CONVERSE

Are you paying too much for your telephone and internet? How many levels of redundancy does your current solution offer?

Are you ready for the NBN cut-over? Have you safeguarded your phone numbers and lines? Confused or unsure? We’re the experts, so you don’t have to be! We are NBN Business Accredited ICT Partners and can help you no matter who your current provider is or what your set-up.

SUPPORT

Delivering a 24×7 managed service support for all systems. From six Locations throughout the Asia Pacific, our team comprises service desk staff, senior technical engineers, project managers, software developers and administration. Added support from field engineers on the ground, means you’re 100% covered. Depending on your needs and budget, we offer immediate case resolution or next business day.